Quick Start Guide
Everything you can say to Stocker AI. Just speak naturally - the AI understands variations and conversational phrases.
Pro Tips
- Speak naturally - you don't need exact phrases
- Say "next" or "got it" to move through items quickly
- Skip machines you can't access - come back later
- Say "oops" or "undo" if you confirmed by mistake
Starting Your Route
"What routes do I have?"Check available routes for today"What routes for December 26th?"Check routes for a specific date"Start my route"Begin the available route"Start the North route"Start a specific route by name"Ready" / "Yes" / "Let's go"Confirm and begin stockingPick Direction
"Top" / "From the top"Start from the first item in the list"Bottom" / "From the bottom"Start from the last item (reverse order)"Beginning" / "First"Same as top - start from first item"End" / "Last" / "Reverse"Same as bottom - start from last itemConfirming Items
"Next" / "Next item"Move to the next item"Done" / "Got it"Confirm you picked the item"Yes" / "Yep" / "Yeah"Quick confirmation"Check" / "Good" / "Perfect"Confirm and continue"OK next" / "Alright"Confirm and get next itemSkipping & Navigation
"Skip" / "Skip machine"Skip current machine, come back later"Skip this one"Skip the current machine"Next machine"Move to the next machineGoing Back
"Go back" / "Undo"Move the on-screen picker to the previous item"Oops" / "Wrong" / "Mistake"Move back so you can check the previous pick"Back to skipped"Return to a skipped machine"Previous" / "Back one"Go back one itemMicrophone Control
"Pause" / "Stop listening"Pause commands while still listening for the wake phrase"Mute" / "Mute mic"Turn microphone sending off; tap Unmute to returnSay "OK Stocker"Resume from Pause (Mute requires a tap)Questions & Status
"What's in the machine?"Check current inventory level"How many left?"Hear the current machine's inventory information"What machine is this?"Hear current machine name"How many machines left?"Check remaining machinesDo's and Don'ts
Read this carefully before using Stocker AI. Following these rules will save you time and frustration.
DO
- Speak clearly and wait for the beep
After Stocker speaks, wait for the listening indicator before talking
- Keep Stocker in the foreground while picking
Stocker requests a screen wake lock, but phone settings can still interrupt it. If the screen locks, reopen Stocker and use Continue.
- Use ONE person per microphone
Multiple voices confuse the AI. One worker = one device.
- Check the route before replacing it
Uploading the same driver, route name, and date replaces that route. Do not replace a route while someone is picking it.
- Stay connected to WiFi or mobile data
Stocker needs internet to work. No offline mode.
- Say "skip machine" clearly for skipping
A clear skip command can move immediately. Check the machine name on screen before speaking it.
DON'T
- Don't mumble or rush your words
Garbled speech can trigger wrong actions. Speak at normal pace.
- Don't have background noise or music
Turn off radios, TVs, or loud machinery near the mic.
- Don't replace a route being picked
A matching upload replaces the existing route and its work. Wait until active picking is finished.
- Don't share accounts between workers
Each worker needs their own login. Sessions get confused otherwise.
- Don't use old bookmarks or cached sites
Use stocker-ai.com. Refresh or reopen the installed app after an update.
- Don't interrupt while Stocker is speaking
Wait for it to finish. The mic icon shows when it's listening.
Uploading Routes - Step by Step
A report with the same assigned driver, route name, and delivery date replaces the earlier copy. Never do this while that route is being picked.
To Upload a New Route:
- 1Go to Dashboard → Upload Routes
- 2Select the vending system, driver, delivery date, and PDF report
- 3Wait for processing (may take 30-60 seconds)
- 4Verify the route appears in My Routes
To Replace an Existing Route:
- 1Confirm nobody is actively picking the existing route
- 2Go to Dashboard → Upload Routes
- 3Choose the same driver, route date, and vending system
- 4Upload the corrected report and verify it in My Routes
Troubleshooting
Having problems? Find your issue below for the fix.
"Can't find your route" when I know I uploaded it
Possible causes: The route has a different scheduled date, is assigned to another driver, the account session is stale, or loading failed.
Fix: Check My Routes, including Earlier Scheduled Routes. Refresh once. An administrator can confirm the assigned driver; if a load error appears, follow its connection instructions.
A route upload fails
Fix: Read the red message. Check your connection, sign in again if the session expired, and confirm the vending system and PDF. A failed upload says whether the route was added; do not repeatedly submit while the first upload is still processing.
Stocker says "skip machine" when I said "next"
Possible causes: Garbled audio, another voice, or background noise.
Fix: Check the current machine on screen and use the touch controls if needed. A clear skip command may act immediately, so do not rely on a confirmation question.
Login page looks wrong or shows old version
Cause: Your browser cached an old version of the site.
Fix: Clear your browser cache. See "How to Clear Cache" section below.
Stocker stops listening after a while
Possible causes: The app was backgrounded, the network dropped, microphone permission changed, or a Bluetooth microphone disconnected.
Fix: Bring Stocker to the foreground. Wait while it says it is reconnecting. If it says “tap to reconnect,” tap that message. Reinsert Bluetooth earbuds, or switch to the phone microphone, and allow microphone access if prompted.
"No internet connection" error
Possible cause: WiFi or mobile data dropped, or the service could not be reached.
Fix: Restore internet and wait for the reconnect message. If voice stops retrying, tap “Voice paused — tap to reconnect.” Confirm the item still shown before repeating a command.
Stocker doesn't hear me when using AirPods / Bluetooth headphones
Possible cause: The browser lost or changed its microphone when the headset disconnected.
Fix (iPhone):
- Swipe down from top-right corner to open Control Center
- Reconnect the AirPods, return to Stocker, and wait for microphone recovery
- If Stocker asks, tap to reconnect and allow microphone access
- AirPlay selects playback output; it does not guarantee the browser's microphone input
Fix (Android):
- In Chrome, tap the lock icon in the address bar
- Tap "Site settings" → Microphone → Allow
- Make sure Bluetooth headset is set as audio input in phone settings
Tip: If Bluetooth won't work, try using the phone's built-in mic instead.
iPhone Complete Setup Guide
Menu names can vary by iPhone and iOS version
1Open Stocker in Safari or the installed web app
Safari works better with voice on iPhone. Chrome has issues.
✅ Open Safari (the blue compass icon)
✅ Type: stocker-ai.com
❌ Do NOT use a saved bookmark to an old site
2Keep Stocker Available While Picking
Stocker requests a wake lock, but iOS can still suspend a browser. Reopen Stocker and continue if that happens.
1. Go to Settings (gear icon on home screen)
2. Tap Display & Brightness
3. Tap Auto-Lock
4. Select Never
⚠️ Remember to turn this back on after you're done stocking!
3Allow Microphone Access
When asked, say YES to microphone permission.
When you see "stocker-ai.com wants to use your microphone"
→ Tap "Allow"
If you accidentally tapped "Don't Allow":
Settings → Safari → scroll down → Microphone → Allow
4Turn OFF Silent Mode
You won't hear Stocker talk if your phone is on silent!
Look at the left side of your iPhone above the volume buttons.
There's a small switch. Make sure it's pushed toward the screen (no orange showing).
If you see orange = silent mode ON = you can't hear!
If you see no orange = sound is ON = good!
5Turn Volume UP
Set media volume to a comfortable level where instructions are easy to hear.
6Using AirPods or Bluetooth Headphones? (Important!)
Bluetooth mics can be tricky. Follow these steps:
1. Connect your AirPods/headphones BEFORE opening the Voice App
2. Start Stocker and confirm it can hear a short test phrase before beginning the route
3. If you remove and reinsert the earbuds, return to Stocker and wait for recovery
4. If prompted, tap to reconnect voice
5. AirPlay controls playback; browser microphone routing varies by iPhone and iOS version
⚠️ If Stocker can't hear you with AirPods, try using the phone's built-in mic instead - it's more reliable!
If Site Looks Wrong - Clear Safari Cache
1. Go to Settings app
2. Scroll down, tap Safari
3. Tap Clear History and Website Data
4. Tap Clear History and Data to confirm
5. Go back to Safari, type stocker-ai.com again
Android Complete Setup Guide
Menu names can vary by phone and Android version
1Use Chrome Browser
Chrome works best on Android for voice recognition.
✅ Open Chrome (the colorful circle icon)
✅ Type: stocker-ai.com
If another browser has microphone trouble, retry in Chrome or the installed web app.
2Keep Stocker Available While Picking
Stocker requests a wake lock, but Android can still suspend a backgrounded browser. Reopen Stocker and continue if that happens.
1. Go to Settings (gear icon)
2. Tap Display
3. Tap Screen timeout
4. Select 30 minutes or Never
⚠️ Some phones: Settings → Display → Advanced → Screen timeout
⚠️ Samsung phones: Settings → Display → Screen timeout
3Allow Microphone Access
When asked, tap ALLOW for microphone.
When you see "Allow stocker-ai.com to use your microphone?"
→ Tap "Allow"
If you accidentally tapped "Block":
Tap the lock icon in the address bar → Site settings → Microphone → Allow
4Check Volume & Do Not Disturb
Volume: Set media volume to a comfortable, clearly audible level
Do Not Disturb: Make sure it's OFF
→ Swipe down from top of screen
→ Look for "Do Not Disturb" or moon icon
→ Make sure it's NOT highlighted/enabled
5Disable Battery Optimization for Chrome (Optional but Recommended)
Stops Android from killing Chrome in the background.
1. Settings → Apps → Chrome
2. Tap Battery
3. Select Unrestricted or Don't optimize
6Using Bluetooth Headphones? (Important!)
Bluetooth mics can be tricky. Follow these steps:
1. Connect your Bluetooth headphones BEFORE opening the Voice App
2. In Chrome, tap the lock icon in the address bar
3. Tap Site settings
4. Tap Microphone → make sure it says Allow
5. Check phone Settings → Connected devices → your headphones → make sure Phone calls or Media audio is enabled
⚠️ If Stocker can't hear you with Bluetooth, try using the phone's built-in mic instead - it's more reliable!
If Site Looks Wrong - Clear Chrome Cache
1. Open Chrome
2. Tap the three dots ⋮ at top right
3. Tap Settings
4. Tap Privacy and security
5. Tap Clear browsing data
6. Check Cached images and files
7. Tap Clear data
8. Go back, type stocker-ai.com again
Computer / Laptop Setup
Using Stocker on a laptop or desktop computer
Required Setup
- ✅ Use Chrome or Edge browser (NOT Firefox)
- ✅ Go to stocker-ai.com
- ✅ Click Allow when asked for microphone access
- ✅ Make sure speakers or headphones are working
- ✅ Disable screen saver or set to 30+ minutes
Quick Cache Clear
- Hard Refresh:
- • Windows: Ctrl + Shift + R
- • Mac: Cmd + Shift + R
- Full Cache Clear:
- • Windows: Ctrl + Shift + Delete
- • Mac: Cmd + Shift + Delete
- • Select "Cached images and files" → Clear
Typical Stocking Flow
Open app, AI greets you with your routes
Say "start" or route name
Choose "top" or "bottom" for pick order
Say "next" or "got it" after each pick
Repeat for each machine until done